Terms and Conditions of Admission:

Students are advised to read in full the College’s terms and conditions before submitting an application. Students who submit an application to the College will be subject to the terms and conditions detailed below. If you are unsure about any information contained within this page, please speak to a member of the Admissions Team who will be able to advise you further.

1. Deposits
1.1 To reserve a place on a programme at SLC, applicants must either pay the full programme fee or the minimum deposit as indicated in the conditional offer letter. Tier 4 students who require a Confirmation of Acceptance for Studies (CAS) to obtain a student visa will only be assigned a CAS upon clearance of the required deposit. 
1.2 Students must allow at least 10 working days for UK bank cheques or direct bank transfers to clear and up to 28 working days for a foreign country bank draft to clear.
1.3 Students will be liable to pay all necessary bank and/or transfer charges for any application processes.

2. Payment of fees
2.1 All overseas Tier 4 students are required to settle the first year fee in full, before enrolment. 
2.2 All Students are encouraged to pay their programme fee in full and by doing so will receive a discount. Students who cannot pay the entire programme fee but would like to pay for each year in full before the start of the academic year will also be entitled to a discount.
2.3 Students have the option to pay their fee in instalments; this will attract a service charge of 10% and instalments must be paid by direct debit or standing order. An instalment plan will be issued prior to enrolment.
2.4 Dates on which payments are due are clearly indicated on the payment plan and it is the responsibility of individual students to ensure fees are paid on time.
2.5 The College reserves the right to suspend or expel any student who has overdue fees. For Tier 4 students, expulsion from the college will result in the College withdrawing its sponsorship and reporting the matter to UKBA. 
2.6 Students who have overdue fees may be refused entry to the College premises and suspended from attending classes and/ or using college facilities. This includes the right for the college to refuse letter requests and cancel student discount for Oyster cards.
2.7 The Finance department will advise students on the methods available for the payment of fees. 
2.8 Students are not permitted to withdraw from their programme of study or change programmes without prior written consent from the College. Any student who decides to withdraw from a programme is not entitled to a refund of any fees paid; he/she will also be liable to pay the remainder of the fee, in its entirety, at the discretion of the College.
2.9 Any student who is suspended, expelled or withdrawn by the College for breach of the College’s terms and conditions is not entitled to any refund; he/she will also be liable to pay the remainder of the fee, in its entirety, at the discretion of the College.
2.10 The College will take such action, including recourse to the legal process, as it deems necessary to recover all outstanding debt. Any such action will also include the recovery of reasonable costs incurred by the College in relation to the recovery procedures.
2.11 The College also reserves the right to charge a £25 penalty fee where a payment is made after the applicable instalment due date. Students will incur a penalty charge for each missed instalment.
2.12 The whole remaining fee becomes immediately payable for students who are in breach of their agreement without prior written consent from the College; this is at the discretion of the College.

3. Additional charges
3.1 Some programmes require an additional registration/ examination fee to be paid (this is indicated in the programme fee document). Any such fees are payable directly by the student; the College does not accept any responsibility for non-payment of registration or examination fees.
3.2 Students will be liable to pay all necessary bank and/ or transfer charges for any application and refund processes.

4. Refund policy – UK/EU students
4.1 Refunds will only be processed in accordance with the terms and conditions outlined in clauses 4.2 to 4.11, and provided students requesting a refund have complied fully with the College’s terms and conditions.
4.2 All applications for refunds must be made in writing by submitting a completed ‘Refund Request Form’ to the Finance Manager at least 28 days prior to the programme start date (as detailed in the offer letter).
4.3 Students who apply to a programme of study less than 28 days before the programme start date have no right to a refund, except at the discretion of the College.
4.4 Where the College is unable to provide the programme of study for which the student originally applied for, offered and accepted and the applicant does not want to take up a place on any alternative programme offered, the applicant will be considered for a refund. 
4.5 Refunds will only be made via the original payment method; except where the original payment was made by cash.
4.6 Students are liable to pay any bank/ transfer charges associated with the processing of a refund application.
4.7 The College will aim to process all refunds within 8 weeks from the date the complete ‘Refund Request Form’ and any associated documents are received. 
4.8 If the student is eligible for a refund of their fees by bank draft or cheque, the College will not be in any way responsible for the draft after its dispatch from the College premises and will not issue a replacement draft or cheque if it is lost or misplaced after its receipt at the mailing address provided by the student.
4.9 Refunds will not be made to a third party unless the College has received (written) explicit authorisation from the applicant. This should be in the form of a signed hard-copy letter from the student, specifically authorising the College to refund their fees to a named third party. This condition applies regardless of the source of the original fee payment.
4.10 Refunds requested which are not in accordance with the terms and conditions outlined in this policy will be made at the sole discretion of the College.

5. Refund Policy – Tier 4 Students
5.1 Refunds will only be processed in accordance with the terms and conditions outlined in clauses 5.2 to 5.14 and provided students requesting a refund have complied fully with the College’s terms and conditions.
5.2 All applications for refunds must be made in writing by submitting a completed ‘Refund Request Form’.
5.3 There is no entitlement to a refund of the deposit once a CAS has been assigned by the College, except where clause 5.9 applies.
5.4 Students who apply to a programme of study less than 28 days before the programme start date have no right to a refund, except at the discretion of the College.
5.5 All applications for a refund are subject to a minimum administrative charge of £250.
5.6 Where the College is unable to provide the programme of study originally applied for, offered and accepted and the applicant does not want to take up a place on any alternative programme offered, the applicant will be considered for a refund. 
5.7 Tier 4 in the UK students must provide documentary evidence to prove he/ she has either left the UK or is being sponsored by another institution before any refund is processed.
5.8 It is the sole responsibility of applicants requiring a Tier 4 visa to study in the UK to ensure a valid visa application is submitted in accordance with the Immigration Rules applicable at the time. The College is not liable for any visa application refusals.
5.9 Visa refusals
(i) Where a student’s visa is refused he/she will be issued a second CAS to re-apply for his/her visa; except where the visa refusal is due to falsification of information/ documents or the documents submitted as part of the application were different to those provided to the College, in which case no refund will be given. Whether the College decides to issue a second CAS will depend on the reason for the visa refusal; this is at the College's discretion and the College’s decision is final. 
(ii) Following a visa refusal and where a second CAS is issued, students are required to pay an administration charge as follows:
a. £150 for Tier 4 students overseas
b. £500 for Tier 4 students in the UK; this will be reduced to £150 where there is clear evidence that the visa refusal is not due to a fault attributable to the student.
(iii) Students whose visa is refused and no longer wish to pursue their application are only eligible for a refund (less an administration charge of £250, plus bank/ transfer and courier charges) if they applied from overseas and provided the following criteria are satisfied:
a. The original letter of refusal (APP200) is provided within 7 days of the date of the refusal notice;
b. A valid application was submitted ie the reason for visa refusal was not due to falsification of information/ documents or where the documents submitted as part of the application were different to those provided to the College;
c. A copy of the applicant’s passport is submitted;
d. A ‘Refund Request form’ is completed and submitted to the Finance department within 7 days from the date of the refusal notice;
e. The visa application was submitted at least 28 days before the programme start date stated in the CAS.
5.10 If a student visa application is refused and the student has appealed or has filed for administrative review against the visa refusal, refunds will not be processed until the appeal is heard or the administrative review is decided. 
5.11 Students are liable to pay any bank/ transfer charges associated with the processing of a refund application.
5.12 The College will aim to process all refunds within 8 weeks from the date the complete ‘Refund Request Form’ and any associated documents are received. 
5.13 The College aims to process every refund request as quickly and securely as possible. In order to verify that refund requests are genuine and to eliminate the possibility of fraudulent or inappropriate refund requests being approved, the College reserves the right to make various security checks on any refund request we receive, including enquiry or consultation with the local British High Commission or British Embassy.
5.14 If the student is eligible for a refund of their fees by bank draft or cheque, the College will not be in any way responsible for the draft after its dispatch from the College premises and will not issue a replacement draft or cheque if it is lost or misplaced after its receipt at the mailing address provided by the student.
5.15 Refunds will not be made to a third party unless the College has received (written) explicit authorisation from the applicant. This should be in the form of a signed hard-copy letter from the applicant specifically authorising the College to refund their fees to a named third party. This condition applies regardless of the source of the original fee payment.
5.16 Refunds requested which are not in accordance with the terms and conditions outlined in this policy will be made at the sole discretion of the College.

6. Programme Deferral
6.1 Programme deferrals will be approved in accordance with the College Admissions Policy (see section 11).
6.2 All programme deferrals are subject to application, payment of a deferral fee, and the College’s written approval.
6.3 Students are reminded that as per the College’s Admissions Policy all programme deferral requests must be made in writing at least 28 days before the programme start date.
6.4 If a deferral is approved, a fee will be charged:
(i) £150 for students who do not require a new CAS to be issued;
(ii) £500 for students who require a new CAS to be issued because their current leave to remain expires before the programme end date.
6.5 Upon deferring their programme, students waive their right to a refund. Where a student has deferred their programme, and subsequently fails or attempts to withdraw from the programme, no refund will be provided except at the sole discretion of the College.

7. Programme transfers
7.1 If a student wishes to transfer to another programme he/ she must first seek approval from the Director of Student Services (currently the Student Service Coordinator) by submitting a request in writing; programme transfers will only be granted in exceptional circumstances.
7.2 If a programme transfer is approved, a £250 administration fee will be charged; this will be payable at the time of transfer.
7.3 The amount of fee paid for the current programme will be transferred to the new programme on a pro rata basis. 
7.4 No fees will be refundable in the case of a student who transfers from one programme to another with lower programme fees. Students who wish to transfer their studies to a programme with higher tuition fees than their original programme of study must pay the difference of these tuition fees; this will be payable at the time of transfer.
7.5 The College reserves the right to refuse programme transfer requests with no liability to the College.
Please note: This does not affect your statutory rights. The College reserves the right to change its terms and conditions at any time.

Attendance:

A record of attendance is kept for each student. The College reserves the right to withdraw a student’s candidature from examinations and withdraw them from their course if the student’s attendance record shows that they have attended fewer than 80% of their scheduled lectures. The College reserves the right to suspend or expel such students, without any liability whatsoever to the College. In the event of unforeseen circumstances that prevent the student from attending their lectures, the College must be informed immediately. (Please refer to the College attendance policy published separately.)

Course Cancellation:
The College reserves the right to cancel any advertised courses due to insufficient admissions or enrolments. Where a course becomes unviable due to low attendance, the college authorities may cancel classes. The College reserves the right to amend, where necessary, fees and dates of courses. The College prospectus is subject to alteration without prior notice. In case of course cancellation, the student can only make refund request if the College has failed to offer an alternative arrangements.

Teaching Centres
South London College reserves the right to run its courses at its any centre within London's M25. We may allocate your teaching centre or transfer your enrolment to our partner institutions.

English Language Comprehension:
The College reserves the right to test the level of fluency in English of incoming international students if it is suspected that their low level of understanding of the English Language may be detrimental to their studies.

Students who fail such a test may be required to attend preliminary English as a Foreign Language (EFL) classes before being permitted to continue to their chosen course of study. In this event, the student will be required to meet any additional costs arising from the provision of EFL classes.

Academic Progress:
The College reserves the right to expel or transfer students who fail to complete or submit compulsory coursework, assignments and/or dissertations to the appropriate lecturers or who fail to satisfactorily progress their understanding of the subject matter taught on their chosen course, without any liability to the College.

Students who make exceptional progress in their studies and who are subsequently able to cover their course syllabus and pass associated examinations prior to the scheduled end date of their course will not be able to maintain their student status beyond the date of completion of their examinations without re-enrolling on a new course of study representing a clear academic progression from their previous academic endeavours.

Students wishing to continue studying at South London College after their previous studies have ended in either of the above circumstances must re-enrol on a new course of study. New enrolments in either of these cases will incur the College’s standard course fees.

Examination Entry:
Only those students who complete their attendance requirements, do not have any pending financial dues, are not barred from examinations by the Accounts Department due to disciplinary or other misdemeanours and have no failings or discrepancies in their academic record are allowed to take periodic examinations for their course, provided their Head of Department has recommended that they take such exams.

Where applicable, the student must seek and obtain a certificate of eligibility or similar from the appropriate professional institution/examining body before applying for a course at South London College and pay the registration and examination fees to the respective body directly.

Students must understand that gaining admission into the College does not necessarily guarantee their registration with such bodies. In the event that the Examining Body refuses a student’s application to register for examinations for their chosen course of study, the student must either register for a programme that will qualify them for their chosen course of study or for a course in a similar field available at the College but of a lower academic level.

When requested, the College will inform, counsel and assist students in negotiating different external examination entry procedures. However, it is the responsibility of students to keep themselves informed and prepared for such examinations as recommended by the College and to register with these authorities as Student Members well in advance. Students will be expected to pay all student examination and membership fees. The College does not charge any fee for helping students in this regard.

Books and Stationery:
The College will assist students in acquiring recommended textbooks and relevant materials at reasonable cost. Some reference material is available in the Learning Resource Centre for consultation. Students must arrange to acquire and read the required textbooks and course study materials prior to the relevant lecture. Students should also arrange to purchase such stationary as may be needed for their studies.

Examination Entry:
Only those students who complete their attendance requirements, do not have any pending financial dues, are not barred from examinations by the Accounts Department due to disciplinary or other misdemeanours and have no failings or discrepancies in their academic record are allowed to take periodic examinations for their course, provided their Head of Department has recommended that they take such exams.

Where applicable, the student must seek and obtain a certificate of eligibility or similar from the appropriate professional institution/examining body before applying for a course at South London College and pay the registration and examination fees to the respective body directly.

Student must understand that gaining admission into the College does not necessarily guarantee their registration with such bodies. In the event that the examining body refuses a student’s application to register for examinations for their chosen course of study, the student must either register for a programme that will qualify them for their chosen course of study or for a course in a similar field available at the College but of a lower academic level.

When requested, the College will inform, counsel and assist students in negotiating different external examination entry procedures. However, it is the responsibility of the students to keep themselves informed and prepared for such examinations as recommended by the College and to register with these authorities as Student Members well in time. Students will be expected to pay all student examination and membership fees. The College does not charge any fee for helping students in this regard.

Personal Conduct:
The College imposes a strict code of conduct on its students. South London College expects its students to behave as responsible and mature individuals and to act within the moral and legal norms of society, whether they are on College premises or otherwise.

The use of recreational drugs, alcohol or tobacco products are prohibited on College premises. Students are required to attend all lectures, classes and tests and to submit written work as required by lecturers and tutors. (Please refer to the College Handbook.)

Changes and Amendments:
The College reserves the right to amend advertised course content, tuition fees and start dates for its courses at its discretion and without any prior notice. The College reserves the right to change the advertised examining body for any or all of the courses offered. The College reserves the right to conduct classes in any of the College (or partner Colleges) premises, including temporarily hired or rented rooms. The College reserves the right to amend or alter its prospectus at its discretion and without any prior notice. The College reserves the right to amend or alter any or all of these Terms and Conditions at its discretion and without any prior notice.

Students are reminded to visit the College website regularly for the details of up-to-date Terms and Conditions.

Disclaimer:
It is the student's responsibility to provide valid and up-to-date contact information for themselves and, when appropriate, their agent. This contact information should include a working e-mail address. The College will assume that any method of communication for which the student has provided contact information, including e-mail, is secure. The College will not be liable for any damages, financial or otherwise, resulting from the release of the student's personal information to a third party as a result of communication
with an invalid or insecure contact point or the interception of communication with said contact point, be it a postal or e-mail address, a telephone or fax number or an SMS.

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